FAQ's

What is the most dramatic lash in the Tiffany Teal Collection?
The most dramatic style is Brigitte, and second-runner up are our Mia lashes. These lashes are found in our 3D Mink Collection. We recommend these lashes for the most glamorous, bold and dramatic looks. 

What is the most natural lash in the Tiffany Teal Collection?
The most natural styles in our 3D Mink Collection are Kate and Charney. We recommend these styles for anyone new to wearing lashes or for those that want a simple everyday look.

How do I care for my Tiffany Teal Collection Lashes?
For information on how to care for your lashes check out our “How to Care For” page here.

How do I apply my Tiffany Teal Collection Lashes?
For information on how to apply your lashes check out our “How to Apply” page here.

How do I remove my Tiffany Teal Collection Lashes?
For information on how to remove your lashes check out our “How to Remove” page here.

Do Tiffany Teal Collection lashes come with adhesive?
Our lashes do not come with lash adhesive.

What lash adhesive should I use?
We recommend Duo Lash Adhesive glue – it’s our favorite! It’s easy to use to apply and remove keeping your lashes safe from damage and extending the use.

When will my order be processed? 
Your order will be processed within 1 - 3 business days of purchase.

What is your return policy?
Due to the nature of our products we do not offer refunds or exchanges. All sales are final.​

Can I track my order?
Once your package has shipped, you will be emailed a tracking number to track your lash order via Canada Post. Canada Post may take 24-48 hours to update the tracking of your package.

​Import Duties and Taxes?
Customers are responsible for all duties and taxes.

What currency are your prices listed in?
You can select your local currency from the currency selector in our top menu, all orders will be processed in CAD at checkout.

How are your lashes made? 
Tiffany Teal Collection lashes are all handcrafted, and cruelty free (our highest priority)!

What does 3D mean?​
Our lashes are 3D meaning that each lash hair is stacked and layered 3 dimensionally! This creates a voluminous and wispy effect that no store-bought lash can beat. 
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OFFERS AND PROMOTIONS

Tiffany Teal Collection occasionally offers special offers and promotions. Customers can apply one promotion code per order and promotion codes cannot be applied to kits.
TiffanyTealCollection.com offers free shipping on all orders over $85 CAD. Free shipping will automatically be applied to your order at checkout when the cart value is equal to or over $85 CAD (after discounts and taxes).